FAQ

Normally shipping can take from 10 - 20 days and processing time can be taken around 2 – 3 days. However, because of the high demand and high volume of product orders, processing time can be extended up to 5 days. As soon as shipping the product, we will send you an email regarding the latest information.

You can send us a photo of the damaged product. You can use keep the product or recycle it we can send a new product to you or refund. For more info read our Policy page.

Yes, you can cancel your product if it does not ship. We are not providing a 100% refund, we will provide a 90% refund.

You can contact us via contact us page regarding your problem. While you can keep the product, donate or recycle it. We can send a new product or we can give a full refund.

No.